Payment Policy – shimmerpearljewel

Payment Policy
Effective Date: January 17, 2025

At Shimmer Pearl Jewel, we want to make your shopping experience as smooth and convenient as possible. Our Payment Policy outlines the accepted payment methods, security measures, and terms related to processing payments on our website.

1. Accepted Payment Methods

We offer multiple secure payment options to ensure your purchases are processed smoothly. The following payment methods are accepted:

Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: You can also choose to pay using your PayPal account. Simply select the PayPal option during checkout.
Apple Pay and Google Pay: For added convenience, we accept payments via Apple Pay and Google Pay on supported devices.
Gift Cards: We accept Shimmer Pearl Jewel gift cards as payment for purchases.

2. Security of Payments

We take the security of your financial information seriously. Our website uses Secure Socket Layer (SSL) encryption to protect your credit card details and personal information during the checkout process. All transactions are securely processed through reputable payment gateways, ensuring your data remains private and protected from unauthorized access.

We do not store sensitive payment information, such as credit card numbers or bank details, on our servers. Once the transaction is processed, your payment information is securely encrypted and transmitted for approval.

3. Payment Authorization

When you place an order, we will authorize your payment immediately to ensure that the funds are available. However, your payment will only be processed once the order is ready for shipment. If there are any issues with your payment method (e.g., insufficient funds, expired cards), we will notify you promptly and work with you to resolve the issue.

If payment is declined or an error occurs, we may ask you to provide an alternative method of payment to complete the transaction.

4. Currency and Pricing

All prices listed on our website are in U.S. Dollars (USD) unless otherwise specified. For international customers, the final charge may vary depending on your location and your bank’s exchange rates or international transaction fees.

We reserve the right to modify prices or promotional offers without prior notice. However, any changes to prices will not affect orders that have already been placed and processed.

5. Sales Tax

Sales tax is applicable to orders within the state of Maryland. The applicable tax rate will be calculated and added to your order total during checkout. Customers outside Maryland are not required to pay sales tax, but they may be responsible for paying taxes or customs duties upon receiving their order, depending on their local regulations.

6. Fraud Prevention

We take fraud prevention seriously. All payments are subject to review to ensure they are legitimate. In the event of suspicious activity or fraudulent orders, we reserve the right to cancel the transaction and take appropriate action. If necessary, we may request additional verification documents from the buyer before processing the order.

7. Order Confirmation and Invoices

Once your payment is successfully processed, you will receive an email confirmation with details of your order, including your order number and receipt. If you need a physical or detailed invoice, please contact our customer service team at info@shimmerpearljewel.com, and we will assist you.

For any inquiries regarding payments or billing, please reach out to us using the contact details below.

Shimmer Pearl Jewel
Street: 1130 Blue Wing Ter Upper Marlboro, Maryland(MD), 20774
Hotline: (240) 206-8216
Email: info@shimmerpearljewel.com

Shipment Policy
Effective Date: January 17, 2025

At Shimmer Pearl Jewel, we understand that timely and reliable shipping is important to our customers. This Shipment Policy outlines our shipping procedures, costs, and delivery times to ensure you have the best experience when ordering from us.

1. Order Processing Time

Orders are typically processed within 1-2 business days from the date of purchase. Please note that business days do not include weekends or public holidays. During peak periods, such as holidays, processing times may be slightly longer, but we will do our best to fulfill orders as quickly as possible.

Once your order has been processed, you will receive a shipping confirmation email with tracking information, so you can track your package from our warehouse to your doorstep.

2. Shipping Methods

We offer a variety of shipping options to accommodate our customers’ needs:

Standard Shipping: Our standard shipping method typically takes 5-7 business days within the United States.
Expedited Shipping: For faster delivery, we offer expedited shipping with delivery times of 2-3 business days.
International Shipping: We also ship internationally. International shipping times vary depending on the destination, typically ranging from 7-14 business days.

Please note that shipping times are estimates and are not guaranteed, as delays may occur due to external factors, such as weather conditions, customs, or carrier-related issues.

3. Shipping Rates

Shipping rates are calculated based on the weight, size, and destination of your order. You can view the estimated shipping costs during the checkout process before finalizing your purchase. We offer free standard shipping on all orders within the United States.

For international orders, shipping fees will be calculated at checkout, and you will be responsible for any customs duties or import taxes levied by your country’s authorities.

4. Tracking Your Order

Once your order has shipped, we will provide you with a tracking number. You can track the status of your shipment using the provided tracking link. If you have any questions or issues with your shipment, please do not hesitate to contact us.

5. Delivery Issues

While we strive to ensure your order arrives promptly, Shimmer Pearl Jewel is not responsible for delays caused by the carrier or customs, especially for international shipments. If your package is delayed or lost during transit, please contact the carrier directly or reach out to our customer service team, and we will assist you in filing a claim or resolving the issue.

6. Shipping to P.O. Boxes and APO/FPO Addresses

We are happy to ship to P.O. Boxes, military addresses (APO/FPO), and U.S. territories. Please ensure that your shipping address is complete and accurate, including the correct postal code and contact number, to avoid any delays.

7. Shipping Restrictions

Some items may be restricted from shipping to certain locations due to size, weight, or customs regulations. If there are any issues with your shipping address, we will notify you promptly and offer alternative solutions.

8. Order Changes and Cancellations

Once an order has been processed and shipped, we are unable to make any changes to the shipping address or cancel the order. Please make sure your order details are correct before completing the checkout process.

9. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us immediately. We will initiate an investigation with the carrier and do everything we can to resolve the issue. Depending on the circumstances, we may offer a replacement or refund for the damaged or lost items.

10. International Shipments

For international orders, please note that you are responsible for any customs duties, taxes, or import fees that may be imposed by your country. Shimmer Pearl Jewel is not liable for these charges and cannot predict their amount. Please check with your local customs office for more information on any potential fees or restrictions.

11. Contact Us

For any questions or concerns regarding shipping, please contact us at: